London 2020 Agenda

Main Auditorium Agenda

 

09:20 Opening Keynote: Changing Competition

Speaker: Matthew Townend - Director of Research & Consulting, Cavell Group

 

09:50 Future Workplace: Changing Workforce,

Speaker TBA

 

10:30 Future Workplace: Enterprise Insight,

Speaker: Dominic Black - Head of Research, Cavell Group

 

11:00 Future Workplace: Gold Sponsor Keynote, 

Cisco

 

11:15 Coffee Break

 

11:35 Reimagined Supply Chain - VAR Panel

Speakers TBA

 

12:10 Future Workplace: Gold Sponsor Keynote,

StarBlue

 

12:25 Future Workplace: Service Provider Panel,

Speakers TBA

 

13:00 Lunch

 

14:00 Reimagined Supply Chain, Speaker: TBA

 

14:15 Reimagined Supply Chain, Vendor Panel, Speakers TBA

 

14:50 Future Workplace, Speaker TBA

 

15:00 Coffee Break

 

15:20 Future of Customer Engagement: CPaaS and APIs

Panel Discussion, Speakers TBA

 

15:50 Tech Futures: Mobile and 5G, Speaker TBA

 

16:20 Future of Customer Engagement: Changing role of contact centre 

- Panel Discussion, Speakers TBA

 

17:00 Mergers and Acquisitions

Speakers TBA

 

17:30 Drinks Reception